Head of ATM - Riyadh, Saudi Arabia
Up to $100k USD base salary + bonus + accommodation/ transport/ relocation for overseas candidates
Head of ATM/ Head of Payment & Network Operations
Working with a leading banking/ financial services client based in Riyadh, Saudi Arabia. Open to Saudi nationals, fluent Arabic speakers & Western applicants looking to relocate.
The main objectives of the role will be to lead the section heads within the payment and general support function, executing the Operations strategy to ensure a timely and quality service to all relevant areas of the bank
KEY ACCOUNTABILITIES:
•
Lead all section heads and supervisors within the function area
Lead all section heads and supervisors within the function area•Contribute to development and implementation of operations strategic plan
Contribute to development and implementation of operations strategic plan•Manage effectively all operations relating to payments, cash and clearing, remittance and general support including SWIFT, domestic and overseas cheques, etc. to ensure efficiency and excellent customer service delivery
Manage effectively all operations relating to payments, cash and clearing, remittance and general support including SWIFT, domestic and overseas cheques, etc. to ensure efficiency and excellent customer service delivery•Oversee management of cash levels and availability across the whole bank to ensure optimum cash levels across the branch and ATM networks
Oversee management of cash levels and availability across the whole bank to ensure optimum cash levels across the branch and ATM networks•Manage day to day operations of ATM network, monitoring technical, mechanical and frontline problems
Manage day to day operations of ATM network, monitoring technical, mechanical and frontline problems•Review all CIFs submitted at the bank for completeness
Review all CIFs submitted at the bank for completeness•Review and re-engineer all payment and network operations processes and procedures across the network to develop an STP capability, driving process improvement across the branch and ATM networks and streamlining processes to ensure efficiency within the system
Review and re-engineer all payment and network operations processes and procedures across the network to develop an STP capability, driving process improvement across the branch and ATM networks and streamlining processes to ensure efficiency within the system•Ensure effective relationship management with all internal stakeholders, ensuring excellent service delivery to all areas within the bank
Ensure effective relationship management with all internal stakeholders, ensuring excellent service delivery to all areas within the bank•Liaise with SAMA on cash and payment related issues, as required
Liaise with SAMA on cash and payment related issues, as required•Check on high-risk accounts to ensure effective risk-management controls are in place
Check on high-risk accounts to ensure effective risk-management controls are in place•Support the training and development of juniors on processes and procedures
Support the training and development of juniors on processes and procedures•Manage all people related issues within the function area
Manage all people related issues within the function area•Formulate and execute an effective talent management plan for Payment and Network Operations, identifying learning and development needs within the function and driving development of an infrastructure for training
Formulate and execute an effective talent management plan for Payment and Network Operations, identifying learning and development needs within the function and driving development of an infrastructure for training•Support recruitment of key talent and ensure succession plans are in place for all roles in function
Support recruitment of key talent and ensure succession plans are in place for all roles in functionCORE COMPETENCIES:
•Leadership
Leadership•Strategic thinking and vision
Strategic thinking and vision •Brand value champion
Brand value champion•Customer-centric strategic business development skills
Customer-centric strategic business development skills•Sound commercial judgment
Sound commercial judgment•Knowledge-sharing and open communicator
Knowledge-sharing and open communicator•Good technical knowledge of all aspects of banking operations
Good technical knowledge of all aspects of banking operations•Ability to contribute to senior team performance
Ability to contribute to senior team performanceESSENTIAL JOB REQUIREMENTS:
Education:
Degree qualified- advance/ graduate degree preferred
Experience:
Previous experience as Head of ATM/ ATM Manager
4+ years experience within a bank in this area
An impressive record of achievement & success
Competencies:
Fluent in Arabic preferred but NOT essential
Strong analytical skills
Good presentation, communication, and interpersonal skills
BENEFITS:
Tax free earnings
Fantastic relocation package including initial set up costs, flights and visas.
CEO of the bank has put new plans in place to turn around the whole company. There is a new, very strong management team in place with a strong structure with good operating and development plans.
Package including great Salary, Bonus, Grants, Accommodation Allowance, Education Allowance - All tax free
To apply in confidence please email your CV and your initial thoughts on Saudi Arabia to global@firstresortrecruitment.com
